SEARCH Complaints - Fraudulent Scam

2016-10-31 18:55:08 by Kelly Trauger
We thought we were on the phone with our soon to be local energy company the whole time we set up an account, then we're instantly transferred to someone else who started talking about saving money and that they could randomly choose one of five companies for us. When we started questioning the representative, she put us on hold then hung up. We then got an email that we are signed up through a third party company for a different company than we had ever heard mention of or requested. Therresa and Stacy were very calm and helpful on the phone, clearly because they are trained in dealing with people who are furious about being signed up for services they did not request. I am absolutely reporting this to the public utilities commission and strongly advise everyone to stay far away from
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