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FLM Loans Complaints

FLM Loans - Threatening nature, and possible illegal actions by Staff

2010-05-02 08:41:04 by Fred926
Company information:
FLM Loans.
United Kingdom

Take a look at the way FLM have handled this poor, distressed young girl! Note particularly, the advice given to her by FLM Loans. This must be very close to the Law that says it is illegal to 'Demand money with menaces!' WHY are these companies allowed to get away with this? This was posted on the Internet by a young lady who was obviously terrified by this company.

Problems with a company called flm?
im having alot of hassle of a loan company called flm.
i became a guarentor for someone, i have since lost my job but flm ring me almost daily as the payments have fallen behind.they threaten me with summons and losing my house.i have gone to a debt consolidation agency as like i say, i lost my job and things were just to tight to survive on.
flm say the debt agency are lying to me, , that there is no way they should be dealing with this debt and no matter what the debt place say, i should still b paying flm direct.however...
the debt place r saying they deal with flm on a daily basis, that they r vultures and will say anything they can to try and get me to pay up!ive been in tears on the phone to flm, when theyve been telling me to sell my babies toys if i have to, they dont care how i get the money, , just to get it!
please help...any advice???
1107 Responses
Responses
2011-03-10 06:05:01 by David
I've received SMSs from FLM saying they've approved a loan of £3000 for me "as requested by my broker" and my paperwork is in the post. I left the UK a year ago, and never applied for such a loan. Clearly they're just hoping you'll sign the form and send it back. Other people have reported the same issue - unsolicited paperwork sent from FLM.

A very dodgy company, avoid them at all costs.
2011-03-10 06:07:00 by Unimpressed
Just take a look a the number of reports of unsolicited contact from FLM:

http://www.google.co.uk/search?q=flm+loans+site%3Awhocallsme.com
2011-03-15 14:20:06 by jobby
what are you all on about? What do you think a guarantor does?? Just signs a form for fun then has no dealing with the thing when the person doesn't pay? You are guaranteeing to pay in the case that they don't! You think they just phone you and say "maybe you could ask your friend to pay back, thanks." fooooools.
2011-03-19 09:49:16 by fudd
well said jobby, sense at last....
2011-04-11 19:06:53 by Shawy
I applied for a loan with The unsecured loan company, who like many others on this thread.. told me that i had been accepted for a loan for £5000 paying back £6900 or around that with a monthly repayment of £125.00, i was happy with that... then they asked for a fee of £59.50 to set it all up. Okay..paid that. They then proceeded to give me an email address to thier site, said i had to create a profile and check back in 3-5 days to see if they had found me a loan ???? I was like wtf? Rang my bank, they told me to ask for a refund and cancell everything. I rang and did just that, doubtfull that i would see anything back, but 4 days later i did get the money back. In the meantime however, i had been contacted 6 times by 3 different customer service managers asking the same questions as to why i was cancelling...anyway, after i got my money back, the very next day.. a letter from a company called FLM arrives, with all my details on it and a nice little message to the postman on the envelope?? inside was full terms and conditions for a loan that i have never requested from them, a ridiculous 52%apr on £5,000 paying back some £11k+. The wording of the letter had me thinking for a second that i may have signed something in my sleep as they made it out that i had been in correspondence with them for some time >.< It also said that they had created an account for me, and the funds were available. The letter is also dated 9/4/11, as i write this its 2 mins past midnight (The morning of 8/4/11)
Not taking out the Loan(who would with that price anyway), not even going to reply to the letters, and from what i see on here i wouldnt advise anyone to deal with these people.
ALSO a company called ASPIRE are contacting me 5 times a day, saying i have been accepted also.

stay away from FLM,ASPIRE & The unsecured loans company.
good luck people
2011-04-11 19:10:24 by Shawy
Sorry message above slightly wrong The letter from FLM dates 12/04/11
and todays date 11/04/11
snidy bastards
2011-05-04 15:57:26 by Gary
I agree with everyone that says if you don't make a payment then what do you expect. I have a loan with FLM and have never been late or missed a payment in 3 years.

Suddenly I lost my job (NOT MY FAULT) but got another job very quickly but missed the payroll cut off date (NOT MY FAULT. I called FLM and was very up front with them and said that I would not be able to make the currently due payment but would pay it in two weeks (still in the same month).

Now this is where I have a problem with FLM... they breached their direct debit guarantee by trying to empty my bank account of whatever was in it, they failed with that but managed to tie up the funds for 5 days while my bank had to recall the direct debit. FLM then tried no fewer than 8 times in one day to take a payment using my debit card details they held, the bank fraud prevention team froze my account (tying up any funds again) and then called me to verify that I had given permission to FLM to use the card. FLM then called me 4 times, sent 7 texts and 1 email, in addition to calling my guarantor, 4 times and texting him 5 times... all in one morning!

FLM saved me from disaster 3 years ago, and for that I am really grateful, but for goodness sake lets show a bit of compassion to genuine cases.
2011-05-06 07:19:43 by Fix-It
Simple way to get them off your back.

Write a "Notice of Agreement and request for Clarification". Tell them your happy to pay any money you may LAWFULLY be obliged to pay as soon as you recieve the following three forms of proof.

1- Verification of the debt, ie- the actual accounting that shows that bcos of u they have incurred a loss (they cant bcos they have made a profit)
2, Validation of the debt in the form of invoice/affidavit SIGNED by another person other than you.
3, A copy of the LAWFUL CONTRACT

very simple. 99% of loans are based on UNLAWFUL terms and conditions. If someone says you owe them money ask for proof. Do a bit of research and ul soon see
2011-05-09 13:35:02 by ukmartian
My daughter got a FML loan last year and i agreed to be guarantor....unfortunately my daughter had a few problems and i have been picking up her payments until this month when she advised that she would be able to recommence her payments...she gave flm her new bank details but for some reason the payments didn't go through they blamed the bank a but the bank said there was no problems ...as guarantor i am now being bombarded with emails and texts to pay the loan ...i phoned up and explained that i had changed my bank details to monitor my outgoings as i had been made redundant and this month i was in no position to pay as we anticipated the payment going from my daughters bank .....i was told it wasn't their problem and my credit rating was at risk if i didn't pay up and ordered me to give them some bank details as that was part off the agreement ...in the last 6 months we have paid nearly £700 to them and the balance has come down by £50 at most ....they are nothing but insensitive rip off merchants
2011-05-12 05:57:14 by cassygirl
I am really shocked at some of the reports on this blog who say FLM have helped people rebuild their credit rating. To be honest my son was one of the unfortunate ones who's business collapsed. I had stood garauntor for him and due to unforseen circumstances I too have some money worries. They hound and hound me and my son, they don't listen to reason and they say they are a small firm. Sorry FLM you are full of bullshit. I now won't answer your calls I refuse to call you back as I have done hundereds of times before. BEN and NIGEL pits of the earth are just glorified bullshitters. Hello xxxxxx I'ts Nigel here, sorry Nigel can't talk at work, XXXXXX I have tried to contact you on numerous occasions and we have talked your loan has gone into default and you need to pay xxx . Bullshit, I have told you my plight I have explained time and time again, your company cannot be that small if you can phone mobiles 24/7 you can send post out 7 days a week send texts too. So therefore you are not so blooming small at all. When you offer payment to these they still hound you. It is a unsecured loan so they can't do what they say they are going to do and take you to court and repossess your house as it is not secured. They talk bullcrap. I have called a solicitor and as long as you make a offer of payment by law they have to take it. If they refuse they don't have a leg to stand on. Oh and don't send them a budget list as it means nothing to them it is a total waste of time and it is just giving them information that you don't have to provide.. I think that we should start up a blog page get a petition and take it to the house of commons and ask the MPs what they make of these glorified loan sharks. They have threatened to take me to court 3 times now and haven't so just fill them full of bull when they call like they give you. The only way for them to stop calling you is for you to change your numbers.

Also they say we are handing you over to our solicitors, it is a lie, Ben is not a solicitor he is another section of FLM debt recovery.
2011-05-13 07:17:10 by sheila
My son is currently looking at taking aloan out with FLM and has asked me to stand guarantor. I have agreed however they have asked, in order to set up a direct debit for not only my account number and sort code but my long card number and three number security. I have never been asked for all this inf ormation and am very wary. Is it necessarry?
2011-05-13 11:02:28 by martin
yea i asked flm and yes loans if i could have a loan ,after a load of crap on the phone they said no unlaess i have a garantor ...so rip up letter sent a stop text as far as i was conserned that was the end off it ....untill one week later went to garage to pay for work done on car my card wouldent work
....went bank says flm are trying to take 69 pounds out my account nothing i can do so left me scint
and trying to pay a bill was to short .....well pissed off DONT MAKE THE SAME MISSTAKE I MADE
dont give them your bank accont numbers....its a con the wankers .....
2011-05-13 14:41:08 by mark
We took a loan out with flm loans last year ,all was grear till thing went wrong looseing jobs.The constance harrissment and threats are just the start then come the thefts for your bank accounts even after do do make a agreement with then don,t belive a word they say they are just robotic idiots .They say they are just a small company which makes me laughe after their CEO goes on secrect millionaire bragging he is worth over 175 million .Then a company called Harvey Strutt start calling quess what they are still FLM . My advise is if you do get into problems and your guarantor has also has problems just change banks if not they will bombard you account with request for money cancelling your cards will not work .I have loans in the past from doorstep loans and log book loans as this the only way I could get credit in the passed, all with very little problem but FLM are the worse do not use them
2011-05-14 12:55:27 by claire
I have recently applied for a loan with flm. I really do sympathise with those who have struggled to make payments. My credit rating is awful for the same reason.

For the last couple of years i have managed to get all my debts in order but still can't get any credit. I need some extra money and I need to improve my credit rating...flm seems to be the answer! It's an affordable repayment schedule so providing I make my payments on time, I should be fine right?

The behaviour from flm (texts, phonecalls, threatening behaviour etc) is not unique....i have had it in the past from high street banks...just as bad as people are describing here. Moral of the story......MAKE THOSE PAYMENTS ON TIME!
2011-05-15 10:24:52 by Lou
If your thinking of getting a loan from FLM, please DONT!!! I got a loan from them then was made redundant and my guarantor got harrassed about 5 times a day until a payment was made. I took out the payment protection and they told me I couldnt use it as I wasnt eligible, so I had bee conned out of that money too. When I contacted the payment protection they just fobbed me off. The advisors from FLM are heartless, inconsiderate and very rude. They reduced my guarantor to tears on the phone as they said she would need to sell her property. I then called them up screaming and cursing at them and they warned me they would send baliffs round hahaha! This is only a small listing of incidents as I would be here all day writing the rest. I honestly wish they worked in Glasgow as I would have already paid their offices a visit. Complete joke of a company!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
2011-05-16 02:21:40 by Jak
Having read all the mesages about FLM Loans I have decided to ditch the idea of getting a loan from these sharks. We found FLM through Yes Loans who charged £69 for the 'service' but it perfectly obvious that the whole thing is a complete scam and somebody should do something about it. The High Street banks have caused this disgusting situation by forcing people with money problems into the clutches of these crooks. So what choices do desparate people have? Circumstances change and there is no safety net. Very depressing for those concerned.
2011-05-16 05:26:32 by James0732
I have had a loan from FLM..... after the initial setup it was all plain sailing... although the repayment rate was quite high it was a quick and easy soloution to money problems i had... i never had any late payments and settled the loan in full almost 12 months early... surely if you miss payments you can expect to be hassled for payment like any other poor credit rating loan company.. overall i was pleased with the service provided by FLM and help me out of a financial rut i was in....
2011-05-17 08:07:23 by tool
The only people who make sense on this discussion are jobby and fudd. How can you complain about a company chasing their money back either via the original applicant or the guarantor?? Why would you be a guarantor for someone if you had no intention of paying the money back if they can't? What do you think it entails, just merely being a random name on a form??? Farcical folk taking out loans who clearly not in a position to pay back, or not being aware their circumstances may change but they still need to pay back the loan. Yes it is a shame if circumstances change but what do you want the loan company to do? Write off the loan? Would you be happy if you asked them for a loan of 10 thousand but they only give you £3000 because they are short of money at that time but they still charge you on the £10,000? That is basically what you are suggesting, you take all their money but then unhappy when they try to get it back because your circumstances have changed. Life is piss, no one has any money or any way of sorting their debts, that is the bottom line. No point moaning about it just accept the torture as I do.
2011-05-25 22:43:46 by Dean
I thought I would read up about FLM loans and to be honest, after reading all the shit on here I understand what kind of company they are.
The comment before mine is spot on.
All the negative comments on here are from stingy little wankers who go around borrowing money after working for a couple of weeks, then claiming ' I lost my job '. Am I right or wrong ?
Would you buy a house and then couple of years later say you cant afford it ? Exactly, you wouldn't put yourself at risk like that would you............But.............you think its ok to take out a loan in someone elses name and then think its ok to fanny about with the repayments ????
You should only take out a loan if you know you can definitely pay it back within the period you suggest, its even better with FLM because someone is there if you can't, like payment protection.
Why you so pissed off at FLM anyway, is it because you played these stupid games with everyone else and thought you would do the same to them, because thats exactly what it sounds like.
And what do you expect as a guarantor, do you think a £3000 loan can be given to a sponge and you sign it off, then when its time to pay because the sponge did exactly what you knew, you decide you don't want to be a guarantor anymore. What about the money ?
I guarantor'd for my partners father and I knew from day 1 that I would be paying this loan back, but I still did it and made most of the payments towards it because I had morals and I read every last little part of my contract, so I know exactly what is expected of me and when I signed it I knew I could afford it no matter what. How do you think a company like this survives with negative comments like the ones I have read ? They are obviously not as bad as you say
If I was an idiot and I had no common sense to read a contract or could barely afford to pay my own mortgage BUT I still signed to guarantee someone else's repayments then I'd be a fool and would pay back the loan to hide my shame and not comment on here and sound like anymore of a tit than I already do
LASTLY,
To all those negative comments from you ex-council homeowner guarantors - Don't act like you can afford something that you obviously can't and......
To all the slack, lazy good for nothing losers - You have only been working for a month and you know your jobs not secure so don't get a loan because ...guess what ...... money don't grow off trees ok
2011-06-09 14:18:52 by uncle cough
dont be afreid of FLM ,or if u come out of work [guarantor etc. ] there is always a simple thing to do !!!
we all have some humen rights = meaning what u can pay u pay ,what u can not pay u dont !visit citizen advice bureu , everything is based on how much u earn and how much u can aford to pay .

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